Quality Assurance Letter

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Thank you very much for using Brookline Electric Co.  Please take a moment of your valuable time to

give us some feed  back and constructive criticism.  We hope you are pleased with the work performed.

We are  confident that you are. However, if there is anything at all that  you feel could be improved,

or if the job has not been completed to  your satisfaction, please let us know. We want you to be  100%

satisfied. We promise to work with you and the electrician who  completed your job, as your advocate,

until the job is done to your  satisfaction.

SCORE CARD - We want to know your feelings about the completed  work. Your feedback is

crucial to the success of our business.  Using a scale of 1 to 10, we only accept 9 or 10 as acceptable

ratings for our electricians' work. If you would not rate your job  and the electrician who did it that high,

then it is imperative that we hear from you right away.  Our future business  growth depends on your

satisfaction with our work. If we do not  hear from you, then we will assume your rating for the job would

be  in the 9-10 range.

SATISFIED? Your positive comments mean a great deal to our dedicated electricians and the future

of our business. You can let us know we served you well by writing us at

BrooklineAries@ yahoo.com or japeters@pacbell. net . You can register your satisfaction with a call:

Brookline Aries Electric Co. 415 239-5393

John A. Peters, Owner cell 415 509-3599

POSITIVE REVIEWS WELCOME! We also encourage you to contribute a

positive review at: www.Yelp.com These reviews help us to spread the word so other customers

can benefit. Thank you very much for giving us the opportunity of serving you.

We look forward to working with you again.

John A. Peters, Owner, Brookline Electric Co. 

OFFICE: 415 239-5393 CELL 415 509-3599

japeters@pacbell.net  or http://www.brooklineelectric.com

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