Compliant Privacy Policy
The protection of your privacy is important to us at Brookline Electric Co. Rest assured that the personal information you provide us with will not be disclosed to other parties and will be used solely for the purpose of bringing you the best service possible.
Sharing Customer Information
At Brookline Electric Co., we value your privacy and are committed to protecting your personal information. In accordance with TCR compliance and our privacy policies, we want to assure our customers that we do not share, sell, or rent your personal information with third parties for marketing purposes. Your data is used solely to provide and improve our services, and any information collected is handled with the utmost care and confidentiality.
Mobile Number Collection and Use (For TCR Compliance)
At Brookline Electric Co., we respect your privacy and are committed to using your mobile number responsibly. Here's what you need to know:
How We Collect Your Mobile Number (Opt-In):
We may collect your mobile number when you:
- Sign up for our SMS alerts (e.g., appointment reminders, service updates).
- Contact us through our website form.
- Provide it directly to us during a visit or phone call.
How We Use Your Mobile Number:
We will only use your mobile number for the following purposes, with your prior consent:
- Sending you SMS alerts you have signed up for (e.g., appointment reminders, service updates).
- Providing customer service or contacting you about your repair or service.
Your Opt-Out Choices:
You can stop receiving SMS messages from us at any time by replying "STOP" to any message you receive. You can also manage your communication preferences by contacting us at 214-325-3177.
Compliance with the Campaign Registry (TCR):
We are committed to complying with the TCR (The Campaign Registry) regulations. We have registered our SMS program with the TCR to ensure transparency and responsible mobile marketing practices. If you have any questions or concerns about how your information is used, please do not hesitate to contact us.
Additional Resources:
You can learn more about the TCR and your rights as a consumer on the FCC website: FCC Website
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain personal information as long as necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
